
Then after the software engineering class is over, the 
faculty/staff/student team continue the development 
of the prototype mobile app products until they are 
published in both Google Play and App Store later 
on. The team is assisted by several former software 
engineering students enrolled in independent studies 
or senior projects. 
Although these were good benefits to the 
students’ learning software engineering, there is also 
a weakness, which was described by (Lee 2012). 
This is called social loafing where some students 
may not perform as expected and thus create 
dissatisfaction within the team. Since the grade is 
given as a team grade, these students who did not 
perform also get the same grade. Last 2013, we have 
experimented on having the student project manager 
or the team lead, with the assistance and approval of 
the instructor, to “fire” the student who is not 
performing his/her task. The student who is fired is 
given another task by the instructor, which may or 
may not be related to the project being developed by 
the team.  
6.2  Customer Satisfaction and Future 
Projects 
As of this writing, CSUSB Mobile averages a solid 
1.5K visitors per day, peaking at 2.5K unique 
visitors recently. Both CSUSB Library and CSUSB 
RecSports were announced as available for students 
use. The Tour CSUSB is going to be used as a 
recruiting tool both here in California and abroad. A 
second version is underway to be produced in four 
other languages: Korean, Japanese, Chinese, and 
Spanish. Our clients are very satisfied and are 
looking to upgrading their current versions. Five 
new mobile app products will be added this fall 
2013: Sodexo Dining, RAFFMA Museum, Coyote 
Radio, Student Advising, and Slidewinder (an iOS 
mobile game). 
Norco College, in partnership with CSUSB, 
obtained a Title V (Habilidades Unidos) grant for 5 
years which began in Fall 2011. The goal of the 
grant is to establish a 2+2 pipeline bachelor’s 
program from Norco to CSUSB in commercial 
music, graphics art, and mobile and game 
development. The first program is with the 
Department of Music, the second is with the 
Department of Art, and the third is with the School 
of Computer Science & Engineering. Both Dr. 
Concepcion and Dr. Turner are the faculty 
responsible for this part of the grant. The grant 
supports the faculty/staff/student team with 
equipment and computers needed for the mobile app 
products.  
CSUSB benefits from this by having mobile app 
products available to campus students and we are 
sharing the development framework and software 
developed to all other CSU campuses. We are 
currently having communications with the 
Chancellor’s Office, on the Distressed Students 
project. The Arrowhead Credit Union, a local 
company, has contacted us to build a charitable 
foundation mobile app for them. Sodexo, a world-
wide company on food services, has agreed to 
develop a pioneer mobile app for their food service 
at our campus. Another local company, Innovative 
Economy Crowd, is consulting with us on an mobile 
engineering applications. 
REFERENCES 
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99: an experiment in reusability and component-based 
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Jollands, M., Jolly, L., Molyneaux, T., 2012. Project-based 
learning as a contributing factor to graduates’ work 
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Markham, T., 2011. Project-based learning, In Teacher 
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