Table 1: System users in the experiment. 
Name of 
system 
Category of users  Number of 
users 
Home user living 
alone 
3 
Family user living 
apart from the home 
user 
2 
Safety 
confirmation 
system 
System manager  6 
Home user  3 Remote 
healthcare 
system 
User in each office of 
three public facilities 
36 
Following the experimental period we obtained 
the users’ opinions on the systems by way of 
discussion and a survey questionnaire. 
4.2  Experimental Results and 
Discussion 
4.2.1  Safety Confirmation System 
Regarding the operability when using the safety 
confirmation system, two home users answered 
“comprehensible” and one female home user 
answered “incomprehensible” because of her low IT 
literacy. Two users said the TV screen display is 
easy to understand and they hope to continue using it. 
The system managers responded that they were able 
to operate the system satisfactorally. Family users 
living apart from the home users reported they felt a 
“feeling of safety” regarding the home users.
 
We confirmed that users could use the system 
with little difficulty and the life supporters and their 
families felt assured by checking the information 
sent from the user every day by cellular text message 
and web page.
 
The assimilation of the system into the 
responsible organizations and optimal management 
in cases of a lack of safety information are issues 
which remain to be resolved. 
4.2.2  Remote Healthcare System 
Sixty percent of all users said the remote healthcare 
system was “comprehensible” and easy to use, 
including the health checker for measuring health 
data and the PC for sending the data on. 
We confirmed that the users could operate the 
system comparatively easily and they could take 
interest in their own health condition by using the 
remote healthcare system. 
In future we plan to propose systems to 
effectively use the vital data captured for users in the 
town. 
5  CONCLUSIONS 
This paper proposes a new concept: a Life Support 
Network (LSN) for elderly people living in rural 
areas. We developed two experimental systems as 
part of the LSN and carried out a field experiment. 
The experimental system, which has a safety 
confirmation system and a remote healthcare system, 
obtained a satisfactory evaluation from users and 
shows good feasibility with satisfactory results in the 
field. 
The experiment is the first step in constructing 
the LSN concept. It is important to prepare several 
life-support services, which the users and their 
relatives can select according to their particular 
health condition and social environments.  
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