ORGANIZING AND MANAGING KNOWLEDGE FOR e-GOVERNMENT - Issues, Practices and Challenges

Zamira Dzhusupova, Adegboyega Ojo, Tomasz Janowski

2009

Abstract

Electronic Government requires new approaches to the acquisition, management and distribution of knowledge in the public organizations to transform public service delivery, enable inter-agency cooperation and support for complex decision making activities by both middle level and senior level public officers. This paper explains the need for knowledge management (KM) in government, explores knowledge management requirements for public organizations in the context of electronic government, and describes available KM solutions. In addition, the paper presents and analyzes examples of national and international KM initiatives and characterizes the maturity of current KM practices by governments. The paper concludes by indicating challenges to public sector KM practice and identifying essential elements of a robust KM framework for e-government.

Paper Citation

in Harvard Style

Dzhusupova Z., Ojo A. and Janowski T. (2009). ORGANIZING AND MANAGING KNOWLEDGE FOR e-GOVERNMENT - Issues, Practices and Challenges . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009) ISBN 978-989-674-013-9, pages 206-211. DOI: 10.5220/0002313402060211

in Bibtex Style

@conference{kmis09,
author={Zamira Dzhusupova and Adegboyega Ojo and Tomasz Janowski},
title={ORGANIZING AND MANAGING KNOWLEDGE FOR e-GOVERNMENT - Issues, Practices and Challenges },
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)},
year={2009},
pages={206-211},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002313402060211},
isbn={978-989-674-013-9},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)
TI - ORGANIZING AND MANAGING KNOWLEDGE FOR e-GOVERNMENT - Issues, Practices and Challenges
SN - 978-989-674-013-9
AU - Dzhusupova Z.
AU - Ojo A.
AU - Janowski T.
PY - 2009
SP - 206
EP - 211
DO - 10.5220/0002313402060211