EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES

Kaoru Eto, Minoru Mukuda, Yasuo Kabasawa, Tatsunori Matsui

2010

Abstract

The know-how information to perceive care needs based on assessment results is crucial to improve the quality of care service. We developed a know-how information sharing system for care planning processes. We propose a method that externalizes and shares know-how information by visualizing and observing care plans drawn by experts in various forms that allow beginners to notice the differences between the plans of novices and experts. Sharing know-how information is possible by recording, accumulating, and referring to what has been observed when comparing documents. This system two-dimensionally maps and visualizes each document based on the differences among documents perceived by the assessment results. Externalizing and sharing know-how information are supported by visualization. Trial results in a care facility confirmed that our system effectively externalized and shared know-how information. Improvement in individual capabilities, organization growth, and the possibility of rejuvenation were confirmed by using our system.

Paper Citation

in Harvard Style

Eto K., Mukuda M., Kabasawa Y. and Matsui T. (2010). EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 201-206. DOI: 10.5220/0003090502010206

in Bibtex Style

@conference{kmis10,
author={Kaoru Eto and Minoru Mukuda and Yasuo Kabasawa and Tatsunori Matsui},
title={EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES },
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={201-206},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003090502010206},
isbn={978-989-8425-30-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES
SN - 978-989-8425-30-0
AU - Eto K.
AU - Mukuda M.
AU - Kabasawa Y.
AU - Matsui T.
PY - 2010
SP - 201
EP - 206
DO - 10.5220/0003090502010206