KNOWLEDGE VALIDATION IN SMES

A. I. Bani-Hani, C. J. Hinde, T. W. Jackson

2010

Abstract

Knowledge Validation is a challenge in Small to Medium Sized Enterprises, SMEs, as most of the available information is held in peoples minds as tacit knowledge, or saved on each employees PC without sharing or common validation. This case study is based on a company in Leicester after installing an enterprise resource planning (ERP) system. The underlying reasons for these problems were due to the distributed and tacitly held knowledge where the assumptions in one part of the company were inconsistent with other parts. The paper analyses the main problem of validating knowledge in more detail and has identified the consequences of failing to do this. Challenges are discussed and highlighted in the paper, which concludes at the end the importance of Knowledge Validation and identifies some solutions.

Paper Citation

in Harvard Style

I. Bani-Hani A., J. Hinde C. and W. Jackson T. (2010). KNOWLEDGE VALIDATION IN SMES . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 354-357. DOI: 10.5220/0003096803540357

in Bibtex Style

@conference{kmis10,
author={A. I. Bani-Hani and C. J. Hinde and T. W. Jackson},
title={KNOWLEDGE VALIDATION IN SMES},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={354-357},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003096803540357},
isbn={978-989-8425-30-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - KNOWLEDGE VALIDATION IN SMES
SN - 978-989-8425-30-0
AU - I. Bani-Hani A.
AU - J. Hinde C.
AU - W. Jackson T.
PY - 2010
SP - 354
EP - 357
DO - 10.5220/0003096803540357