END-USER DEVELOPMENT FOR KNOWLEDGE SHARING - A Collaborative Web Mapping Application in the First Aid Domain

Daniela Fogli, Loredana Parasiliti Provenza

2010

Abstract

This paper describes FirstAidMap, a collaborative web mapping system for creating, managing and sharing territorial knowledge that can be useful in case of emergencies. The system arises from a design experience we have carried out with representative end users belonging to an association for public assistance and first aid. Volunteers of this association, and specifically ambulance drivers, need to know the characteristics of the territory where they ensure their assistance, in order to reach a given place quickly and in a safe manner. This knowledge is often tacit and usually distributed among the members of the association. Currently, to cope with this problem, paper-based maps are the only means to spread and share knowledge within the association; while training sessions are regularly taken to provide drivers with information about the dangers existing in the territory and possible viability modifications. Representative volunteers participated in the design of FirstAidMap and in the study of end-user development functionalities that could make all volunteers able to contribute their own knowledge and share it with the other volunteers. The resulting system engages and motivates users to participate in map shaping and, at the same time, reinforces the sense of community and individual awareness.

Paper Citation

in Harvard Style

Fogli D. and Parasiliti Provenza L. (2010). END-USER DEVELOPMENT FOR KNOWLEDGE SHARING - A Collaborative Web Mapping Application in the First Aid Domain . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 5-14. DOI: 10.5220/0003066400050014

in Bibtex Style

@conference{kmis10,
author={Daniela Fogli and Loredana Parasiliti Provenza},
title={END-USER DEVELOPMENT FOR KNOWLEDGE SHARING - A Collaborative Web Mapping Application in the First Aid Domain},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={5-14},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003066400050014},
isbn={978-989-8425-30-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - END-USER DEVELOPMENT FOR KNOWLEDGE SHARING - A Collaborative Web Mapping Application in the First Aid Domain
SN - 978-989-8425-30-0
AU - Fogli D.
AU - Parasiliti Provenza L.
PY - 2010
SP - 5
EP - 14
DO - 10.5220/0003066400050014