SUPPORTING DIGITAL COLLABORATIVE WORK THROUGH SEMANTIC TECHNOLOGY

Simon Scerri, Gerhard Gossen, Siegfried Handschuh

2010

Abstract

Taking advantage of the fact that knowledge exchanged within digital working environments can be made persistent, a lot of research has strived to make sense of the ongoing communications in order to support the participants with their shared management. Semantic technology has been applied for the purpose as it ensures a shared understanding of the underlying collaboration, between both humans and machines. In this paper we demonstrate how, coupled with appropriate information extraction techniques, robust knowledge models and intuitive user interfaces; semantic technology can provide support for digital collaborative work. As a virtual working environment, e-mail was a natural contender for testing our hypothesis. Taking a workflow management-based approach, we demonstrate how semantics can indeed support email-based collaboration via Semanta – a tool extending popular email clients enabling semantic email. In particular we present a novel workflow-based email visualisation, the tool’s summative evaluation, and discuss the odds of semantic applications like Semanta evolving beyond research prototypes.

Paper Citation

in Harvard Style

Scerri S., Gossen G. and Handschuh S. (2010). SUPPORTING DIGITAL COLLABORATIVE WORK THROUGH SEMANTIC TECHNOLOGY . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 92-101. DOI: 10.5220/0003103300920101

in Bibtex Style

@conference{kmis10,
author={Simon Scerri and Gerhard Gossen and Siegfried Handschuh},
title={SUPPORTING DIGITAL COLLABORATIVE WORK THROUGH SEMANTIC TECHNOLOGY },
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={92-101},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003103300920101},
isbn={978-989-8425-30-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - SUPPORTING DIGITAL COLLABORATIVE WORK THROUGH SEMANTIC TECHNOLOGY
SN - 978-989-8425-30-0
AU - Scerri S.
AU - Gossen G.
AU - Handschuh S.
PY - 2010
SP - 92
EP - 101
DO - 10.5220/0003103300920101