Challenges and Practices for Effective Knowledge Transfer in Globally Distributed Teams - A Systematic Literature Review

Josiane Kroll, Juho Mäkiö, Manal Assaad

2016

Abstract

In the context of Global Software Development (GSD), team members face a number of challenges that needs to be solved. One of them relates to the transfer of knowledge needed to fulfil the required tasks. The knowledge transfer process may be organized and implemented in various ways, as companies use varying strategies to transfer knowledge from onsite to offshore sites. However, without effective knowledge management practices, success in GSD will be difficult. In this paper, we aims to identify the process activities of knowledge transfer in globally distributed teams, challenges and suitable solutions for effective knowledge transfer. In order to achieve this objective, a systematic literature review (SLR) of the existing knowledge transfer literature is conducted. Our findings describing the process of knowledge transfer in globally distributed teams, a set of challenges and recommended practices for effective knowledge transfer. Finally, we conclude this study with a discussion of the directions for further and future research.

Paper Citation

in Harvard Style

Kroll J., Mäkiö J. and Assaad M. (2016). Challenges and Practices for Effective Knowledge Transfer in Globally Distributed Teams - A Systematic Literature Review . In Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, (IC3K 2016) ISBN 978-989-758-203-5, pages 156-164. DOI: 10.5220/0006046001560164

in Bibtex Style

@conference{kmis16,
author={Josiane Kroll and Juho Mäkiö and Manal Assaad},
title={Challenges and Practices for Effective Knowledge Transfer in Globally Distributed Teams - A Systematic Literature Review},
booktitle={Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, (IC3K 2016)},
year={2016},
pages={156-164},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006046001560164},
isbn={978-989-758-203-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, (IC3K 2016)
TI - Challenges and Practices for Effective Knowledge Transfer in Globally Distributed Teams - A Systematic Literature Review
SN - 978-989-758-203-5
AU - Kroll J.
AU - Mäkiö J.
AU - Assaad M.
PY - 2016
SP - 156
EP - 164
DO - 10.5220/0006046001560164