ONTOLOGICAL FRAMEWORK FOR THE ENTERPRISE FROM A PROCESS PERSPECTIVE - Operational, Tactical and Strategic Integration for Improved Decision-making

Edrisi Muñoz, Elisabet Capón, Jose M. Laínez, Antonio Espuña, Luis Puigjaner

2011

Abstract

Enterprises are highly complex systems in which one or more organizations share a definite mission, goals and objectives to offer a product or service. Thus, enterprises comprise several functions which interact with each other, such as production, marketing, sales, human resources or logistics. As a result, decision-making in the enterprise becomes a highly challenging task, and such decision process is usually separated in several levels. Nevertheless, such levels are closely related, since they share data and information. Therefore, effective integration among the different hierarchical levels, by means of tools improving information sharing and communication, may play a crucial role for the enhanced enterprise operation, and consequently for fulfilling the enterprise’s goals. In order to achieve integration among the different decision levels, it is necessary to establish a common modeling framework. In this work, an ontological framework is built as the mechanism for information and knowledge models sharing for multiple applications. The potential of the general semantic framework developed (model maintenance, usability and re-usability) is demonstrated in the enterprise supply chain network design-planning problem case study presented. Further work is underway to unveil the full potential to implement a large-scale semantic web approach to support business processes decisions.

Paper Citation

in Harvard Style

Muñoz E., Capón E., Laínez J., Espuña A. and Puigjaner L. (2011). ONTOLOGICAL FRAMEWORK FOR THE ENTERPRISE FROM A PROCESS PERSPECTIVE - Operational, Tactical and Strategic Integration for Improved Decision-making . In Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: SSEO, (IC3K 2011) ISBN 978-989-8425-80-5, pages 538-546. DOI: 10.5220/0003720705380546

in Bibtex Style

@conference{sseo11,
author={Edrisi Muñoz and Elisabet Capón and Jose M. Laínez and Antonio Espuña and Luis Puigjaner},
title={ONTOLOGICAL FRAMEWORK FOR THE ENTERPRISE FROM A PROCESS PERSPECTIVE - Operational, Tactical and Strategic Integration for Improved Decision-making},
booktitle={Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: SSEO, (IC3K 2011)},
year={2011},
pages={538-546},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003720705380546},
isbn={978-989-8425-80-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Engineering and Ontology Development - Volume 1: SSEO, (IC3K 2011)
TI - ONTOLOGICAL FRAMEWORK FOR THE ENTERPRISE FROM A PROCESS PERSPECTIVE - Operational, Tactical and Strategic Integration for Improved Decision-making
SN - 978-989-8425-80-5
AU - Muñoz E.
AU - Capón E.
AU - Laínez J.
AU - Espuña A.
AU - Puigjaner L.
PY - 2011
SP - 538
EP - 546
DO - 10.5220/0003720705380546