TOWARDS A VALUE-ORIENTED KMS RECOMMENDATION FOR SME

Ulrike Borchardt

2011

Abstract

Knowledge management and Knowledge Management Systems have been around for many years. They can be considered well established in larger enterprises, yet which effect they do have on small and medium enterprises is still not fully clarified. By our own research we recognized, that especially with regard to Knowledge Management Systems a solid foundation for decision making in SME is missing. This stems mostly from the unclear value such a system can add to the enterprise. To address this this paper is to present our concept for a value-oriented framework for Knowledge Management Systems in small and medium enterprises to allow them to choose suiting Knowledge Management Systems according to their business objectives and the business value to be expected from the applied solution. The framework to be presented, accordingly consists of three dimensions: Knowledge services, business value of IT and their interrelations.

Paper Citation

in Harvard Style

Borchardt U. (2011). TOWARDS A VALUE-ORIENTED KMS RECOMMENDATION FOR SME . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2011) ISBN 978-989-8425-81-2, pages 347-350. DOI: 10.5220/0003660803470350

in Bibtex Style

@conference{kmis11,
author={Ulrike Borchardt},
title={TOWARDS A VALUE-ORIENTED KMS RECOMMENDATION FOR SME},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2011)},
year={2011},
pages={347-350},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003660803470350},
isbn={978-989-8425-81-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2011)
TI - TOWARDS A VALUE-ORIENTED KMS RECOMMENDATION FOR SME
SN - 978-989-8425-81-2
AU - Borchardt U.
PY - 2011
SP - 347
EP - 350
DO - 10.5220/0003660803470350