Modeling Dynamic Behavior of Business Organisations - Extension of BPM with Norms

Kecheng Liu, Majed Al-rajhi, Anas R. Alsoud, Lawrence Chidzambwa, Jasmine Tehrani

2012

Abstract

A successful system first begins with an understanding of the business processes of an organisation. As such, business process modelling (BPM) represents a collection of related, structured activities or set of tasks that produce a specific service or product to stakeholders. It graphically represents how a business organisation conducts their business processes conceptually. Throughout the literature, some challenges with BPM have emerged, such as standardisation of process modelling, identification of the value of process modelling, and model-driven process execution. However, one of the most challenging issues in business process management is that organisations are traditionally considered to be static networks of transaction processes rather than dynamic. There is therefore a need to aide analysts and practitioners alike by providing methods that can guide and capture the dynamic aspects of an organisation. This paper aims to present two BPM methods, and discusses extending them using the norm analysis method (NAM) to enable the analysts to model the dynamics of business processes and to accommodate exceptions that have not been dealt with by other conventional methods.

Paper Citation

in Harvard Style

Liu K., Al-rajhi M., R. Alsoud A., Chidzambwa L. and Tehrani J. (2012). Modeling Dynamic Behavior of Business Organisations - Extension of BPM with Norms . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012) ISBN 978-989-8565-31-0, pages 196-201. DOI: 10.5220/0004142101960201

in Bibtex Style

@conference{kmis12,
author={Kecheng Liu and Majed Al-rajhi and Anas R. Alsoud and Lawrence Chidzambwa and Jasmine Tehrani},
title={Modeling Dynamic Behavior of Business Organisations - Extension of BPM with Norms},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)},
year={2012},
pages={196-201},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004142101960201},
isbn={978-989-8565-31-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)
TI - Modeling Dynamic Behavior of Business Organisations - Extension of BPM with Norms
SN - 978-989-8565-31-0
AU - Liu K.
AU - Al-rajhi M.
AU - R. Alsoud A.
AU - Chidzambwa L.
AU - Tehrani J.
PY - 2012
SP - 196
EP - 201
DO - 10.5220/0004142101960201