Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company

Benoit Marsan, Luc Cassivi, Elie Elia

2012

Abstract

This study aims at identifying the factors that predict the intention of employees of a large Canadian real estate firm to use an Enterprise 2.0 knowledge management oriented enterprise portal platform. Based on the UTAUT model, the data collected from 122 respondents using a Web questionnaire was analyzed to test five hypotheses that relate to the intention to use the Enterprise 2.0 platform. Results indicate that performance expectancy, effort expectancy and social influence have a significant influence on the behavioral intention to use. Contrary to recent UTAUT studies, facilitating conditions, self-efficacy, anxiety and attitude toward using technology all have a significant influence on the behavioral intention to use.

Paper Citation

in Harvard Style

Marsan B., Cassivi L. and Elia E. (2012). Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012) ISBN 978-989-8565-31-0, pages 281-284. DOI: 10.5220/0004142502810284

in Bibtex Style

@conference{kmis12,
author={Benoit Marsan and Luc Cassivi and Elie Elia},
title={Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)},
year={2012},
pages={281-284},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004142502810284},
isbn={978-989-8565-31-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)
TI - Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company
SN - 978-989-8565-31-0
AU - Marsan B.
AU - Cassivi L.
AU - Elia E.
PY - 2012
SP - 281
EP - 284
DO - 10.5220/0004142502810284