Role-Driven Knowledge Management Implementation - Lessons Learned

Alexander Smirnov, Nikolay Shilov

2014

Abstract

Today, companies have to deeply transform both their product development structure and the structure of their business processes. Knowledge management has shown its efficient applicability in this area. However, implementation of such complex changes in large companies faces many difficulties. The paper presents lessons learned from implementing knowledge management in two collaboration experiences with industrial partners. The role-based knowledge management approach used in these collaboration experiences is described. It relies on the ontological knowledge representation for its sharing and considers the workflows from perspectives of different roles. The major steps of the approach are described. The observations made during the implementation of the approach address problems related to the implementation and generic principles that helped to overcome the problems.

Paper Citation

in Harvard Style

Smirnov A. and Shilov N. (2014). Role-Driven Knowledge Management Implementation - Lessons Learned . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014) ISBN 978-989-758-050-5, pages 36-43. DOI: 10.5220/0005034700360043

in Bibtex Style

@conference{kmis14,
author={Alexander Smirnov and Nikolay Shilov},
title={Role-Driven Knowledge Management Implementation - Lessons Learned},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)},
year={2014},
pages={36-43},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005034700360043},
isbn={978-989-758-050-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2014)
TI - Role-Driven Knowledge Management Implementation - Lessons Learned
SN - 978-989-758-050-5
AU - Smirnov A.
AU - Shilov N.
PY - 2014
SP - 36
EP - 43
DO - 10.5220/0005034700360043