QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS

John Garofalakis, Antonia Stefani, Vasilios Stefanis, Michalis Xenos

2007

Abstract

In m-commerce applications, the design process still lacks a systematic quality control procedure. These systems are data-intensive, user-driven, and have increasing needs for accessibility, efficiency, adaptivity, portability and competitiveness. In this paper we study the quality of the software on which retail shopping through the mobile web is based, i.e. the software part of B2C (business-to-customer) m-Commerce system. A consumer’s perception quality evaluation was conducted to reveal the quality attributes that offer insights into m-commerce systems based on the external quality characteristics of ISO9126 quality standard.

Paper Citation

in Harvard Style

Garofalakis J., Stefani A., Stefanis V. and Xenos M. (2007). QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS . In Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007) ISBN 978-989-8111-11-1, pages 130-136. DOI: 10.5220/0002113101300136

in Bibtex Style

@conference{ice-b07,
author={John Garofalakis and Antonia Stefani and Vasilios Stefanis and Michalis Xenos},
title={QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS},
booktitle={Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)},
year={2007},
pages={130-136},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002113101300136},
isbn={978-989-8111-11-1},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Second International Conference on e-Business - Volume 1: ICE-B, (ICETE 2007)
TI - QUALITY ATTRIBUTES OF CONSUMER-BASED M-COMMERCE SYSTEMS
SN - 978-989-8111-11-1
AU - Garofalakis J.
AU - Stefani A.
AU - Stefanis V.
AU - Xenos M.
PY - 2007
SP - 130
EP - 136
DO - 10.5220/0002113101300136