THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies

Tak Ming Lam

2008

Abstract

This paper studies the operation and IT applications in Hong Kong e-channel, including the network, authentication, and database management, the overall benefits and costs, the evaluation of the IT investment justification, followed by potential problems of e-channel and possible solutions, finally, a comparison will be made between Hong Kong e-channel and US e-channel, with further recommendations, followed by a brief conclusion. E-channel is an Automated Passenger Clearance System which was launched on 16 December 2004, in order to enhance the efficiency of the clearance system.

Paper Citation

in Harvard Style

Ming Lam T. (2008). THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies . In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008) ISBN 978-989-8111-58-6, pages 470-472. DOI: 10.5220/0001911104700472

in Bibtex Style

@conference{ice-b08,
author={Tak Ming Lam},
title={THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)},
year={2008},
pages={470-472},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001911104700472},
isbn={978-989-8111-58-6},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)
TI - THE HONG KONG GOVERNMENT AUTOMATED PASSENGER CLEARANCE SYSTEM (E-CHANNEL) - A Study of Channel Management Strategies
SN - 978-989-8111-58-6
AU - Ming Lam T.
PY - 2008
SP - 470
EP - 472
DO - 10.5220/0001911104700472