AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT

Mauricio Concha, Marcello Visconti, Hernán Astudillo

2007

Abstract

Agile methods have been proposed to increase customer satisfaction and deliver business value early, yet usually don’t focus on progress visibility other than software deliverables. However, many customers demand risk visibility over the main aspects that define their expectations: functionality (scope), budget, time-to-market, and product quality. This article proposes an agile commitment framework based on structured definition and follow-up of commitments among customers and developers. The framework uses commitment management to improving risk management by enhancing visibility of business expectation risks, by providing a negotiation baseline among customers and developers, and by allowing mitigating action when appropriate. Finally, we summarize several case studies run to evaluate the proposed framework in academic and industrial settings.

Paper Citation

in Harvard Style

Concha M., Visconti M. and Astudillo H. (2007). AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT . In Proceedings of the Second International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE, ISBN 978-989-8111-10-4, pages 72-79. DOI: 10.5220/0002586500720079

in Bibtex Style

@conference{enase07,
author={Mauricio Concha and Marcello Visconti and Hernán Astudillo},
title={AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT},
booktitle={Proceedings of the Second International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE,},
year={2007},
pages={72-79},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002586500720079},
isbn={978-989-8111-10-4},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Second International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE,
TI - AGILE COMMITMENTS: DEALING WITH BUSINESS EXPECTATIONS RISKS IN AGILE DEVELOPMENT
SN - 978-989-8111-10-4
AU - Concha M.
AU - Visconti M.
AU - Astudillo H.
PY - 2007
SP - 72
EP - 79
DO - 10.5220/0002586500720079