Towards Flexibility in Business Processes by Mining Process Patterns and Process Instances

Andreas Bögl, Christine Natschläger, Verena Geist

2016

Abstract

The possibility to react to unexpected situations in business process execution is restricted since all possible process flows must be specified at design-time. Thus, there is need for a flexible approach that reflects the way in which human actors would handle discrepancies between real-life activities and their representation in business process definitions. In this paper, we propose a novel approach that supports dynamic business processes and is based on a framework comprising a process pattern library with domain-specific patterns and execution logs for mining related process instances. Given a running business process and an unexpected situation, the proposed approach provides a largely automatic adaptation of the business process by replacing failed activities with fitting process alternatives identified by exploring existing process knowledge. The feasibility of the approach is demonstrated by applying the main steps to a business scenario taken from the industry domain.

Paper Citation

in Harvard Style

Bögl A., Natschläger C. and Geist V. (2016). Towards Flexibility in Business Processes by Mining Process Patterns and Process Instances . In Proceedings of the 4th International Conference on Model-Driven Engineering and Software Development - Volume 1: MODELSWARD, ISBN 978-989-758-168-7, pages 469-476. DOI: 10.5220/0005652704690476

in Bibtex Style

@conference{modelsward16,
author={Andreas Bögl and Christine Natschläger and Verena Geist},
title={Towards Flexibility in Business Processes by Mining Process Patterns and Process Instances},
booktitle={Proceedings of the 4th International Conference on Model-Driven Engineering and Software Development - Volume 1: MODELSWARD,},
year={2016},
pages={469-476},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005652704690476},
isbn={978-989-758-168-7},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 4th International Conference on Model-Driven Engineering and Software Development - Volume 1: MODELSWARD,
TI - Towards Flexibility in Business Processes by Mining Process Patterns and Process Instances
SN - 978-989-758-168-7
AU - Bögl A.
AU - Natschläger C.
AU - Geist V.
PY - 2016
SP - 469
EP - 476
DO - 10.5220/0005652704690476