A PROTOPTYPE TO RECOMMEND TRUSTWORTHY KNOWLEDGE IN COMMUNITIES OF PRACTICE

Juan Pablo Soto, Aurora Vizcaíno, Javier Portillo-Rodríguez, Mario Piattini, Oscar M. Rodríguez-Elias

2008

Abstract

Knowledge Management is a key factor in companies which have, therefore, started using strategies and systems to take advantage of its intellectual capital. However, employees frequently do not take advantage of the means to manage knowledge that companies offer them. For instance, employees often complain that knowledge management systems overload them with more work since they have to introduce information into these systems, or that this kind of tools floods them with too much knowledge which is not always relevant to them. In order to avoid these problems we have implemented a tool to recommend trustworthy knowledge sources in communities of practice. This tool is based on a multi-agent architecture in which agents attempt to help users to find the information which is most relevant to them. In order to do this, the agents use a trust model to evaluate how trustworthy a knowledge source (which may even be another agent) is.

Paper Citation

in Harvard Style

Pablo Soto J., Vizcaíno A., Portillo-Rodríguez J., Piattini M. and M. Rodríguez-Elias O. (2008). A PROTOPTYPE TO RECOMMEND TRUSTWORTHY KNOWLEDGE IN COMMUNITIES OF PRACTICE . In Proceedings of the Third International Conference on Software and Data Technologies - Volume 1: ICSOFT, ISBN 978-989-8111-51-7, pages 321-326. DOI: 10.5220/0001887103210326

in Bibtex Style

@conference{icsoft08,
author={Juan Pablo Soto and Aurora Vizcaíno and Javier Portillo-Rodríguez and Mario Piattini and Oscar M. Rodríguez-Elias},
title={A PROTOPTYPE TO RECOMMEND TRUSTWORTHY KNOWLEDGE IN COMMUNITIES OF PRACTICE},
booktitle={Proceedings of the Third International Conference on Software and Data Technologies - Volume 1: ICSOFT,},
year={2008},
pages={321-326},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001887103210326},
isbn={978-989-8111-51-7},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Third International Conference on Software and Data Technologies - Volume 1: ICSOFT,
TI - A PROTOPTYPE TO RECOMMEND TRUSTWORTHY KNOWLEDGE IN COMMUNITIES OF PRACTICE
SN - 978-989-8111-51-7
AU - Pablo Soto J.
AU - Vizcaíno A.
AU - Portillo-Rodríguez J.
AU - Piattini M.
AU - M. Rodríguez-Elias O.
PY - 2008
SP - 321
EP - 326
DO - 10.5220/0001887103210326