CHANGE VISUALIZATIONS IN BUSINESS PROCESSES - Requirements Analysis

Simone Kriglstein, Stefanie Rinderle-Ma

2012

Abstract

Many business processes are highly dynamic, because process changes result from unplanned events and exceptions which are unforeseen (e.g., demands of customers have changed, new legislature or design errors are detected). The management of the large collections of the different process model versions which evolve over time requires visualization approaches. Visualizations of changes between different process versions are often essential, because processes in combination with change information can become very complex. In this paper we discuss visualization requirements for process changes with the focus to support users to understand changes more easily. The requirements analysis is based on insights which we gained from: (1) literature review to get an overview about different characteristics of changes in process as well as existing visualization approaches and (2) a user survey to identify users’ experiences and expectations in this field. With the proposed requirements we want to support researchers to identify directions for further work in regard to process change visualization.

Paper Citation

in Harvard Style

Kriglstein S. and Rinderle-Ma S. (2012). CHANGE VISUALIZATIONS IN BUSINESS PROCESSES - Requirements Analysis . In Proceedings of the International Conference on Computer Graphics Theory and Applications and International Conference on Information Visualization Theory and Applications - Volume 1: IVAPP, (VISIGRAPP 2012) ISBN 978-989-8565-02-0, pages 584-593. DOI: 10.5220/0003815505840593

in Bibtex Style

@conference{ivapp12,
author={Simone Kriglstein and Stefanie Rinderle-Ma},
title={CHANGE VISUALIZATIONS IN BUSINESS PROCESSES - Requirements Analysis},
booktitle={Proceedings of the International Conference on Computer Graphics Theory and Applications and International Conference on Information Visualization Theory and Applications - Volume 1: IVAPP, (VISIGRAPP 2012)},
year={2012},
pages={584-593},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003815505840593},
isbn={978-989-8565-02-0},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Computer Graphics Theory and Applications and International Conference on Information Visualization Theory and Applications - Volume 1: IVAPP, (VISIGRAPP 2012)
TI - CHANGE VISUALIZATIONS IN BUSINESS PROCESSES - Requirements Analysis
SN - 978-989-8565-02-0
AU - Kriglstein S.
AU - Rinderle-Ma S.
PY - 2012
SP - 584
EP - 593
DO - 10.5220/0003815505840593