Contemporary e-Learning as Panacea for Large-scale Software Training

John van der Baaren, Iwan Wopereis

2013

Abstract

Large organizations renew their core business software with some regularity, resulting in serious challenges for in-company training officers. Especially when large numbers of employees need to be trained to use updated software on short notice, traditional face-to-face training methods fall short. Contemporary e-learning is regarded a solution for such short-term and large-scale training. This paper discusses the effect of a didactically sound e-learning solution on learning to use a new version of an Electronic Medical Record (EMR) software package. This solution not only features generally recognized e-learning characteristics like any time, place, path, and pace, but also marks the element ‘just enough’ to emphasize that the e-learning content only covers knowledge (concepts and procedures) necessary to perform the daily professional tasks. Around 2000 healthcare workers of a mental healthcare institution were educated online to use a renewed version of an EMR software package within two months. Results (i.e., time on task, test results, and perceived effectiveness) indicate that contemporary online solutions can help large organizations to face short-term and large-scale training problems.

Paper Citation

in Harvard Style

van der Baaren J. and Wopereis I. (2013). Contemporary e-Learning as Panacea for Large-scale Software Training . In Proceedings of the 5th International Conference on Computer Supported Education - Volume 1: CSEDU, ISBN 978-989-8565-53-2, pages 612-618. DOI: 10.5220/0004384606120618

in Bibtex Style

@conference{csedu13,
author={John van der Baaren and Iwan Wopereis},
title={Contemporary e-Learning as Panacea for Large-scale Software Training},
booktitle={Proceedings of the 5th International Conference on Computer Supported Education - Volume 1: CSEDU,},
year={2013},
pages={612-618},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004384606120618},
isbn={978-989-8565-53-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 5th International Conference on Computer Supported Education - Volume 1: CSEDU,
TI - Contemporary e-Learning as Panacea for Large-scale Software Training
SN - 978-989-8565-53-2
AU - van der Baaren J.
AU - Wopereis I.
PY - 2013
SP - 612
EP - 618
DO - 10.5220/0004384606120618