MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS

Olayele Adelakun, Delvin Grant

2009

Abstract

The purpose of the paper is to measure the quality of distance learning education between CDM Chicago and CDM Amman Jordon. To accomplish this task we used a Total Quality Management (TQM) Model developed by Mergen et al. (2000) and Widrick et al. (2002) which consists of three dimensions (Quality of Design, Quality of Conformance, and Quality of Performance). A case study approach was used to collect data in Amman, Jordan and Chicago, USA. One key finding is that distance learning systems (IT and business processes) in the US cannot be applied in Jordan without significant changes to the administrative process. Another is that, while technology is global in nature, local resources and cultural issues make distance learning difficult to adopt across continents.

Paper Citation

in Harvard Style

Adelakun O. and Grant D. (2009). MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS . In Proceedings of the First International Conference on Computer Supported Education - Volume 2: CSEDU, ISBN 978-989-8111-82-1, pages 323-328. DOI: 10.5220/0001961803230328

in Bibtex Style

@conference{csedu09,
author={Olayele Adelakun and Delvin Grant},
title={MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS},
booktitle={Proceedings of the First International Conference on Computer Supported Education - Volume 2: CSEDU,},
year={2009},
pages={323-328},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001961803230328},
isbn={978-989-8111-82-1},
}

in EndNote Style

TY - CONF
JO - Proceedings of the First International Conference on Computer Supported Education - Volume 2: CSEDU,
TI - MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS
SN - 978-989-8111-82-1
AU - Adelakun O.
AU - Grant D.
PY - 2009
SP - 323
EP - 328
DO - 10.5220/0001961803230328