Information System Support for Quality Management Applying European Standards and Guidelines for Higher Education

Ulf Schreier, Marius Reusch, Marc Hüffmeyer, David Belzer

2014

Abstract

Higher education institutions strive for high quality of study courses and programs. One important tool is the introduction of a well-defined quality management system (QMS) supported by information systems. Editing service and review documents with office tools is not sufficient; a consistent and coherent management of all data is needed in an environment for authors. Data analysis, especially target-performance comparisons, and flexible generation of a variety of web and PDF documents are required tasks. This paper investigates the problems of simple file solutions in more detail and derives general requirements for better software support. Based on the requirements we propose an object-oriented framework that is able to handle core tasks around structured documents associated with organizational networks on top of a relational database. Document and organizational structures can be adapted to serve special needs of institutions. The system follows the European standards and guidelines for quality assurance.

Paper Citation

in Harvard Style

Schreier U., Reusch M., Hüffmeyer M. and Belzer D. (2014). Information System Support for Quality Management Applying European Standards and Guidelines for Higher Education . In Proceedings of the 6th International Conference on Computer Supported Education - Volume 1: CSEDU, ISBN 978-989-758-020-8, pages 309-316. DOI: 10.5220/0004846403090316

in Bibtex Style

@conference{csedu14,
author={Ulf Schreier and Marius Reusch and Marc Hüffmeyer and David Belzer},
title={Information System Support for Quality Management Applying European Standards and Guidelines for Higher Education},
booktitle={Proceedings of the 6th International Conference on Computer Supported Education - Volume 1: CSEDU,},
year={2014},
pages={309-316},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004846403090316},
isbn={978-989-758-020-8},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 6th International Conference on Computer Supported Education - Volume 1: CSEDU,
TI - Information System Support for Quality Management Applying European Standards and Guidelines for Higher Education
SN - 978-989-758-020-8
AU - Schreier U.
AU - Reusch M.
AU - Hüffmeyer M.
AU - Belzer D.
PY - 2014
SP - 309
EP - 316
DO - 10.5220/0004846403090316