AN EMPIRICAL STUDY ON THE DETERMINANTS OF USER ACCEPTANCE OF e-GOVERNMENT IN PUBLIC SECTOR

Sinawong Sang, Jeong-Dong Lee, Jongsu Lee

2009

Abstract

The purpose of this paper is to examine the determinants of user acceptance of e-Government in public sector by using the technology acceptance model (TAM) as a based theoretical model. The model of e-Government acceptance in public sector integrates constructs from TAM, the extended TAM (TAM2), the diffusion of innovation (DOI), and trust literature. To empirically test the model, the data were collected from 112 public officers in 10 ministries in Cambodia. The finding shows that image and output quality are significant influential determinants toward perceived usefulness. Perceived usefulness, relative advantage, and trust are significant determinants toward the acceptance of e-Government usage in public sector.

Paper Citation

in Harvard Style

Sang S., Lee J. and Lee J. (2009). AN EMPIRICAL STUDY ON THE DETERMINANTS OF USER ACCEPTANCE OF e-GOVERNMENT IN PUBLIC SECTOR . In Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8111-81-4, pages 540-545. DOI: 10.5220/0001839905400545

in Bibtex Style

@conference{webist09,
author={Sinawong Sang and Jeong-Dong Lee and Jongsu Lee},
title={AN EMPIRICAL STUDY ON THE DETERMINANTS OF USER ACCEPTANCE OF e-GOVERNMENT IN PUBLIC SECTOR},
booktitle={Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2009},
pages={540-545},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001839905400545},
isbn={978-989-8111-81-4},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - AN EMPIRICAL STUDY ON THE DETERMINANTS OF USER ACCEPTANCE OF e-GOVERNMENT IN PUBLIC SECTOR
SN - 978-989-8111-81-4
AU - Sang S.
AU - Lee J.
AU - Lee J.
PY - 2009
SP - 540
EP - 545
DO - 10.5220/0001839905400545