VIeTE - Enabling Trust Emergence in Service-oriented Collaborative Environments

Florian Skopik, Hong-Linh Truong, Schahram Dustdar

2009

Abstract

In activity-centric environments where people from different companies and disciplines work remotely together and where new virtual teams are formed and dissolved continuously, how to find the most suitable collaboration partner for a given task and how well one partner is able to collaborate with another one are challenging research questions. Determining and considering people’s professional competencies, collaboration behavior and relationships is a prerequisite to enhance the overall collaboration performance and success, because these factors highly impact on the notion of trust used to select and grade partners. In this paper we analyze these factors and their impact on trust relationships in modern service-oriented collaboration environments. We present VieTE, a framework for trust emergence therein supporting the analysis of trust between partners in various contexts and from different views. In contrast to other approaches, which mostly rely on manual and subjective user feedback, VieTE monitors automatically collaboration efforts and deduces trust between any two partners based on past collaboration, previous successes, and individual competencies.

Paper Citation

in Harvard Style

Skopik F., Truong H. and Dustdar S. (2009). VIeTE - Enabling Trust Emergence in Service-oriented Collaborative Environments . In Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8111-81-4, pages 471-478. DOI: 10.5220/0001820904710478

in Bibtex Style

@conference{webist09,
author={Florian Skopik and Hong-Linh Truong and Schahram Dustdar},
title={VIeTE - Enabling Trust Emergence in Service-oriented Collaborative Environments},
booktitle={Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2009},
pages={471-478},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001820904710478},
isbn={978-989-8111-81-4},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Fifth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - VIeTE - Enabling Trust Emergence in Service-oriented Collaborative Environments
SN - 978-989-8111-81-4
AU - Skopik F.
AU - Truong H.
AU - Dustdar S.
PY - 2009
SP - 471
EP - 478
DO - 10.5220/0001820904710478