EVALUATING THE USERS’ EXPERIENCE OF A PDA-BASED SOFTWARE APPLIED IN ART MUSEUMS

R. Tesoriero, M. Lozano, J. A. Gallud, V. M. R. Penichet

2007

Abstract

Mobile devices as smartphones or PDAs are common in our daily life. Museums and art galleries provide electronic guides in order to do more pleasant a visit or exhibition. The problem tackled in this paper is to prove the suitableness of using a PDA, instead of the traditional guides. In this case an application was specially developed to provide users that are visiting the museum additional information and help. It is interesting to know how to adapt these devices to guide and improve visitors’ experience. Moreover, we have to take into account that technology should not be the centre of attention in art museums or exhibitions, but it should be unperceivable. Thus, in this paper, we describe an evaluation of a real system deployed in an emblematic museum in Spain, called Cutlery Museum of Albacete. Our approach offers visitors a PDA that employs a wireless network to show additional information about old knives, jack-knives and scissors which are exhibited in the museum. In this way, art and technology are combined with success. The system supports four languages and incorporates special functions for disabled people. This article shows the users’ satisfaction results collected during the last 18 months. These results lead to a detailed analysis suggesting some improvements for future versions of the software.

Paper Citation

in Harvard Style

Tesoriero R., Lozano M., A. Gallud J. and M. R. Penichet V. (2007). EVALUATING THE USERS’ EXPERIENCE OF A PDA-BASED SOFTWARE APPLIED IN ART MUSEUMS . In Proceedings of the Third International Conference on Web Information Systems and Technologies - Volume 2: WEBIST, ISBN 978-972-8865-78-8, pages 351-358. DOI: 10.5220/0001291603510358

in Bibtex Style

@conference{webist07,
author={R. Tesoriero and M. Lozano and J. A. Gallud and V. M. R. Penichet},
title={EVALUATING THE USERS’ EXPERIENCE OF A PDA-BASED SOFTWARE APPLIED IN ART MUSEUMS},
booktitle={Proceedings of the Third International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,},
year={2007},
pages={351-358},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001291603510358},
isbn={978-972-8865-78-8},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Third International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,
TI - EVALUATING THE USERS’ EXPERIENCE OF A PDA-BASED SOFTWARE APPLIED IN ART MUSEUMS
SN - 978-972-8865-78-8
AU - Tesoriero R.
AU - Lozano M.
AU - A. Gallud J.
AU - M. R. Penichet V.
PY - 2007
SP - 351
EP - 358
DO - 10.5220/0001291603510358