DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union

Jesse M. Heines, David M. Martin Jr.

2005

Abstract

An attempt to move from a paper-based university course evaluation system to a Web-based one ran into numerous obstacles from various angles. While development of the system was relatively smooth, deployment was anything but. Faculty had trouble with some of the system's basic concepts, and students seemed insufficiently motivated to use the system. Both faculty and students demonstrated mistrust of the system’s security and anonymity. In addition, the union threatened grievances predicated on their perception that the system was in conflict with the union contract. This paper describes the system’s main technical and, perhaps more important, political aspects, explains implementation decisions, relates how the system evolved over several semesters, and discusses steps that might be taken to improve the entire process.

Paper Citation

in Harvard Style

M. Heines J. and M. Martin Jr. D. (2005). DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union . In Proceedings of the First International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 972-8865-20-1, pages 441-448. DOI: 10.5220/0001228204410448

in Bibtex Style

@conference{webist05,
author={Jesse M. Heines and David M. Martin Jr.},
title={DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union},
booktitle={Proceedings of the First International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2005},
pages={441-448},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001228204410448},
isbn={972-8865-20-1},
}

in EndNote Style

TY - CONF
JO - Proceedings of the First International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union
SN - 972-8865-20-1
AU - M. Heines J.
AU - M. Martin Jr. D.
PY - 2005
SP - 441
EP - 448
DO - 10.5220/0001228204410448