An Empirical Study of the Effectiveness of using Sentiment Analysis Tools for Opinion Mining

Tao Ding, Shimei Pan

2016

Abstract

Sentiment analysis is increasingly used as a tool to gauge people’s opinions on the internet. For example, sentiment analysis has been widely used in assessing people’s opinions on hotels, products (e.g., books and consumer electronics), public policies, and political candidates. However, due to the complexity in automated text analysis, today’s sentiment analysis tools are far from perfect. For example, many of them are good at detecting useful mood signals but inadequate in tracking and inferencing the relationships between different moods and different targets. As a result, if not used carefully, the results from sentiment analysis can be meaningless or even misleading. In this paper, we present an empirical analysis of the effectiveness of using existing sentiment analysis tools in assessing people’s opinions in five different domains. We also proposed several effectiveness indicators that can be computed automatically to help avoid the potential pitfalls in misusing a sentiment analysis tool.

Paper Citation

in Harvard Style

Ding T. and Pan S. (2016). An Empirical Study of the Effectiveness of using Sentiment Analysis Tools for Opinion Mining . In Proceedings of the 12th International Conference on Web Information Systems and Technologies - Volume 2: WEBIST, ISBN 978-989-758-186-1, pages 53-62. DOI: 10.5220/0005760000530062

in Bibtex Style

@conference{webist16,
author={Tao Ding and Shimei Pan},
title={An Empirical Study of the Effectiveness of using Sentiment Analysis Tools for Opinion Mining},
booktitle={Proceedings of the 12th International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,},
year={2016},
pages={53-62},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005760000530062},
isbn={978-989-758-186-1},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,
TI - An Empirical Study of the Effectiveness of using Sentiment Analysis Tools for Opinion Mining
SN - 978-989-758-186-1
AU - Ding T.
AU - Pan S.
PY - 2016
SP - 53
EP - 62
DO - 10.5220/0005760000530062