INTERNET ACCESS QUALITY MONITOR

Bruno P. Ramos, Vasco N. G. J. Soares, Alexandre J. P. D. Fonte

2008

Abstract

Assessing the perceived Quality of Service (QoS) offered on Broadband Internet accesses from end-User standpoint is important not only to monitor the performance, but also to assist end-Users to quantify the effective quality offered by their Internet accesses and compare it with the quality parameters specified in the Service Level Specification (SLS) of the connectivity service contracted to the ISPs (Internet Service Providers). Other key benefits are end-Users being aware about the Geographic quality distribution of the Internet accesses, pinpointing congestion links or areas, and being able to make price-performance tradeoffs and subscribe better ISPs. In this paper, we present the design principles of a practical and comprehensible Internet Access Quality Monitoring (IAQM) system and some aspects regarding its deployment and security. IAQM aims at supporting accurate assessment of the performance of Internet Broadband accesses and satisfaction of end-Users at large scale. A collection of tests are planned to measure several Quality of Service metrics of an Internet access, such as (but not limited to) download and upload rates, latency, jitter or DNS (Domain Name System) lookup times.

Paper Citation

in Harvard Style

P. Ramos B., N. G. J. Soares V. and J. P. D. Fonte A. (2008). INTERNET ACCESS QUALITY MONITOR . In Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8111-26-5, pages 197-201. DOI: 10.5220/0001532101970201

in Bibtex Style

@conference{webist08,
author={Bruno P. Ramos and Vasco N. G. J. Soares and Alexandre J. P. D. Fonte},
title={INTERNET ACCESS QUALITY MONITOR},
booktitle={Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2008},
pages={197-201},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001532101970201},
isbn={978-989-8111-26-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - INTERNET ACCESS QUALITY MONITOR
SN - 978-989-8111-26-5
AU - P. Ramos B.
AU - N. G. J. Soares V.
AU - J. P. D. Fonte A.
PY - 2008
SP - 197
EP - 201
DO - 10.5220/0001532101970201