EXPERIENCE WITH USABILITY TESTING OF WEB PORTALS

Andrina Granić, Ivica Mitrović, Nikola Marangunić

2008

Abstract

The paper reports on the experience regarding usability evaluation of broad-reach web portals. The designed methodology advocates a number of usability test methods along with specialists' inspection and provides a comprehensive quantitative and qualitative assessment feedback. Our experience accords with the claim that we should not rely on isolated evaluations, but instead on combine assessment methods. In this paper we present and discuss mainly the results obtained through user-based usability evaluation. The results indicate that chosen research instruments, measures and methods for usability testing were consistent. Conversely, the results of the designed guideline inspection did not conform to the ones obtained through the end user testing. Although proved promising, some of the guideline-based evaluation aspects need improvement.

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Paper Citation


in Harvard Style

Granić A., Mitrović I. and Marangunić N. (2008). EXPERIENCE WITH USABILITY TESTING OF WEB PORTALS . In Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 2: WEBIST, ISBN 978-989-8111-27-2, pages 161-168. DOI: 10.5220/0001520801610168

in Bibtex Style

@conference{webist08,
author={Andrina Granić and Ivica Mitrović and Nikola Marangunić},
title={EXPERIENCE WITH USABILITY TESTING OF WEB PORTALS},
booktitle={Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,},
year={2008},
pages={161-168},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001520801610168},
isbn={978-989-8111-27-2},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,
TI - EXPERIENCE WITH USABILITY TESTING OF WEB PORTALS
SN - 978-989-8111-27-2
AU - Granić A.
AU - Mitrović I.
AU - Marangunić N.
PY - 2008
SP - 161
EP - 168
DO - 10.5220/0001520801610168