USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task?

Anne Gutschmidt, Clemens H. Cap

2008

Abstract

The automatic recognition of a user’s current task by the surfing behavior requires detailed knowledge of the relationship between task and behavior. An exploratory study was conducted where 20 participants performed exercises on a given Web site. These exercises corresponded to the predefined user tasks Fact Finding, Information Gathering and Just Browsing following present research on user activities. The resulting behavior was recorded in detailed event log files which contain every action performed in the browser, such as mouse moves and clicks, scrolling, the use of the back button etc. The analysis of variance indicates that the three tasks can be differentiated with a combination of selected behavioral attributes.

Paper Citation

in Harvard Style

Gutschmidt A. and H. Cap C. (2008). USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task? . In Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 2: WEBIST, ISBN 978-989-8111-27-2, pages 215-222. DOI: 10.5220/0001526202150222

in Bibtex Style

@conference{webist08,
author={Anne Gutschmidt and Clemens H. Cap},
title={USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task?},
booktitle={Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,},
year={2008},
pages={215-222},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001526202150222},
isbn={978-989-8111-27-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 2: WEBIST,
TI - USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task?
SN - 978-989-8111-27-2
AU - Gutschmidt A.
AU - H. Cap C.
PY - 2008
SP - 215
EP - 222
DO - 10.5220/0001526202150222