CITIZEN-SIDE HANDLING OF LIFE EVENT SERVICES

Hélder Gomes, André Zúquete, Gonçalo Paiva Dias

2012

Abstract

CHAPAS is a model for the provision of life event e-government services where no direct communication between service providers exists. The citizen, assisted by a personal tool (Chappie), is responsible to gather all the information required by the service he wants to apply to, possibly from services of other providers. In this paper we discuss how life event e-government services are provided in CHAPAS, from the point of view of the interactions of Chappie with services. The immediate advantage of this approach is that services do not need to directly interact with each other to provide complex life event services, thereby citizens having full control of the flow of their personal information.

Paper Citation

in Harvard Style

Gomes H., Zúquete A. and Paiva Dias G. (2012). CITIZEN-SIDE HANDLING OF LIFE EVENT SERVICES . In Proceedings of the 8th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8565-08-2, pages 565-570. DOI: 10.5220/0003936805650570

in Bibtex Style

@conference{webist12,
author={Hélder Gomes and André Zúquete and Gonçalo Paiva Dias},
title={CITIZEN-SIDE HANDLING OF LIFE EVENT SERVICES},
booktitle={Proceedings of the 8th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2012},
pages={565-570},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003936805650570},
isbn={978-989-8565-08-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 8th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - CITIZEN-SIDE HANDLING OF LIFE EVENT SERVICES
SN - 978-989-8565-08-2
AU - Gomes H.
AU - Zúquete A.
AU - Paiva Dias G.
PY - 2012
SP - 565
EP - 570
DO - 10.5220/0003936805650570