EVALUATION OF ENTERPRISE TRAINING PROGRAMS USING BUSINESS PROCESS MANAGEMENT

Fodé Touré, Esma Aïmeur

2012

Abstract

The investment in human capital, by means of training delivered in enterprise, became an important constituent of enterprise competitiveness strategy. Consequently business managers require from their human resources managers, training departments, or even of consultants working in the field of training, the proofs of training investment yield in terms of tangible and intangible profits. To evaluate training in enterprise, two models predominate, namely the model of Kirkpatrick and that of Phillips. In this paper, we propose an approach of training project evaluation, based on business process management. It is an approach which fills the gaps raised in the literature and ensures an alignment between training activities and business needs.

Paper Citation

in Harvard Style

Touré F. and Aïmeur E. (2012). EVALUATION OF ENTERPRISE TRAINING PROGRAMS USING BUSINESS PROCESS MANAGEMENT . In Proceedings of the 8th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8565-08-2, pages 505-510. DOI: 10.5220/0003837305050510

in Bibtex Style

@conference{webist12,
author={Fodé Touré and Esma Aïmeur},
title={EVALUATION OF ENTERPRISE TRAINING PROGRAMS USING BUSINESS PROCESS MANAGEMENT},
booktitle={Proceedings of the 8th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2012},
pages={505-510},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003837305050510},
isbn={978-989-8565-08-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 8th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - EVALUATION OF ENTERPRISE TRAINING PROGRAMS USING BUSINESS PROCESS MANAGEMENT
SN - 978-989-8565-08-2
AU - Touré F.
AU - Aïmeur E.
PY - 2012
SP - 505
EP - 510
DO - 10.5220/0003837305050510