Making the Case for Business Process Re-engineering in Health Informatics - Focusing on MDRTB in South Africa

Harsha Desai, Rosemary Quiling

2013

Abstract

The potential misalignment between new technologies entering healthcare requires attention. This paper will compare the fit between an Open Source Electronic Medical Record Solution (OpenMRS) and a clinical guideline that outlines the requirements for the care of a patient. Design/methodology: A process analysis technique is used to construct and analyse the fit between the processes as stipulated by the South African clinical guidelines for Tuberculosis (TB) and that of the OpenMRS. This technique has been used to identify inefficiencies and opportunities. Lean principles are applied in the analysis to identify waste in the process. Findings: Process analysis has provided valuable insight into the working of both the system and the provision of this healthcare service. The OpenMRS solution has a good fit to the South African healthcare context with some minor gaps between the system processes and that of the clinical guidelines. In addition, wasteful tasks have been flagged within the clinical guideline processes which appear to be due to limited consideration being paid to the patient's end-to-end care process.

Paper Citation

in Harvard Style

Desai H. and Quiling R. (2013). Making the Case for Business Process Re-engineering in Health Informatics - Focusing on MDRTB in South Africa . In Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2013) ISBN 978-989-8565-37-2, pages 144-154. DOI: 10.5220/0004187801440154

in Bibtex Style

@conference{healthinf13,
author={Harsha Desai and Rosemary Quiling},
title={Making the Case for Business Process Re-engineering in Health Informatics - Focusing on MDRTB in South Africa},
booktitle={Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2013)},
year={2013},
pages={144-154},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004187801440154},
isbn={978-989-8565-37-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Health Informatics - Volume 1: HEALTHINF, (BIOSTEC 2013)
TI - Making the Case for Business Process Re-engineering in Health Informatics - Focusing on MDRTB in South Africa
SN - 978-989-8565-37-2
AU - Desai H.
AU - Quiling R.
PY - 2013
SP - 144
EP - 154
DO - 10.5220/0004187801440154